Diagnose payables performance before transformation

A structured assessment of the full payables lifecycle, across invoices, expenses, and payments, to identify inefficiencies, benchmark performance, and define a clear roadmap for modernising payables operations.

Request a payables diagnostic

Clarity before transformation.

For most enterprise, payables processes evolve gradually across ERP systems, procurement platforms, and finance workflows. Over time this creates an operating landscape where invoices, expenses, and payments are managed across multiple systems, approval structures, and manual processes.

Invoices arrive through different channels. Expense claims follow separate workflows. Approval hierarchies become layered and inconsistent. Integration between systems remains partial. Each system performs its role, but the overall payables lifecycle becomes fragmented and difficult to optimise.

The operational data needed to understand performance already exists across ERP, procurement, and finance systems, but it is rarely analysed together to provide a complete view of how payables is functioning.

SpendConsole Payables Diagnostics brings that intelligence together into a structured, objective assessment of the payables environment before transformation begins.

A structured diagnostic programme across the full payables lifecycle

Data collection and discovery

A structured review of payables data, operational metrics, and current processes across invoices, expenses, and payments.

Review of ERP configuration, expense management tools, and approval workflows
Transaction volume analysis to establish a baseline operational view
eInvoicing readiness check against mandates increasingly introduced across global tax jurisdictions
Regulatory reporting requirement coverage assessment
Operational metric gathering across invoices, expenses, and payments

A clean operational baseline before transformation work begins.

Process and system analysis

Current payables processes analysed across the full lifecycle, invoice capture, e-Invoicing capability, expense submission, approval workflows, exception handling, and payment execution.

Process bottleneck and manual intervention point identification
System utilisation and configuration maturity assessment
Identification of existing technology capability that is underused
Workflow inefficiency mapping across invoice and expense lifecycles
Exception handling pattern review

A clear view of where the operating model is leaking value.

Integration and architecture assessment

Examination of the technology architecture supporting payables, ERP systems, procurement platforms, expense management tools, and payment infrastructure.

Integration gap identification across finance and procurement systems
Procure-to-pay data flow mapping
e-Invoicing data structure and integration capability assessment
Regulatory reporting interface readiness check
Architecture review against modernisation requirements

A practical map of integration gaps and architecture readiness for modernisation.

Automation and operational improvement opportunities

The diagnostic identifies opportunities to increase automation and straight-through processing across invoice and expense workflows.

Exception driver analysis
Supplier invoicing behaviour review
Expense submission practice and policy compliance assessment
Process redesign, automation, and configuration change recommendations
Highest-value improvement opportunity prioritisation

A prioritised set of automation and operational improvements ready to act on.

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Operational benchmarking against industry indicators

A core component of the diagnostic is benchmarking current payables performance against industry indicators and leading practice, providing an objective view of operational maturity.

Invoice processing benchmarks

Cost to process an invoice
Invoices processed per FTE
Touchless processing rates
Exception levels
Payment accuracy

Expense management benchmarks

Time to complete expense reports
Capture and matching capability of existing expense management tools
Governance and policy compliance across employee expenses

Digital connectivity benchmarks

e-Invoicing adoption maturity
Supplier digital connectivity coverage

What the diagnostic delivers

SpendConsole Payables Diagnostics produces an evidence-based view of the current payables environment alongside a structured roadmap for improvement.

Structured assessment of payables processes and technology landscape
Benchmark comparison against industry performance indicators
Identification of operational bottlenecks and improvement opportunities
Quantified view of productivity, compliance, and working capital potential
Identification of automation and straight-through processing opportunities
Integration and architecture recommendations
e-Invoicing readiness and regulatory compliance assessment
A practical roadmap for modernising the payables lifecycle

The diagnostic delivers actionable insight regardless of the technology platform ultimately selected.

Trusted by enterprise and government finance teams

“It is not easy to find a solution that can work in our region. Some tools have workflows but cannot read Arabic handwriting. Others integrate poorly with SAP or lack analytics. SpendConsole provided a complete, end-to-end solution that truly addressed our challenges.”

Mahmoud Ezzeldin

Regional Finance and Accounting Director | HSA Group
"We truly believe SpendConsole really wanted to understand our business. With the other players in the market, it felt like more of an off-the-shelf solution. SpendConsole took the time, understood our problem statements, and really understood our requirements."

Dion Morgan

Senior Vice President, Global Finance Operations | Toll Group
"As their first customer, I embraced the power of their AI automation software to enable us to consolidate all of our supplier invoices across our global business in one place. This helps prevent incorrect and duplicate payments and has improved our payables productivity by over 50%."

Brett Fulton

CEO | Fulton Francis
“The implementation was remarkably smooth, our client’s teams working collaboratively with SpendConsole to deliver the program on time, on-budget, and meeting our business objectives.”

Ian Walford

Group Treasurer | Macmahon
“SpendConsole significantly improves our processing times and minimises our risk of incorrect payments.”

Brendan Francis

Founder and CEO | PRAAS
“SpendConsole significantly improved our control over finance and AP processes, and reduced dependency on individual resources, enabling strategic decisions and unlocking productivity.”

Jonathon Porcelli

General Manager (Financial Control) | Mitsubishi Motors Australia
“The SpendConsole team is supportive, collaborative and delivers outcomes that meet our organisation’s needs.”

Amina Bello

Director – Shared Services Integration | TAFE NSW

FAQs

The diagnostic produces a structured assessment of payables processes and technology, a benchmark comparison against industry performance indicators, a quantified view of productivity, compliance, and working capital potential, automation and integration recommendations, an eInvoicing readiness assessment, and a practical roadmap for modernising the payables lifecycle.

Diagnostic timelines depend on scope, organisational complexity, and data availability. Standard engagements typically run between 3 and 6 weeks, with the specific timeline confirmed during the initial scoping conversation.

SpendConsole works with ERP configuration data, expense management tool outputs, transaction volume records, payables process documentation, approval workflow detail, and supplier invoicing data. The data collection and discovery stage of the diagnostic confirms exactly what is needed and adapts to the data available.

Platform-agnostic. The diagnostic delivers actionable insight and recommendations that hold regardless of the technology platform ultimately selected. Organisations using other systems still receive a complete operational view, benchmarking, and a transformation roadmap.

Yes. eInvoicing readiness is assessed across data structure, integration capability, and regulatory reporting interfaces, measured against the mandates and reporting requirements introduced across global tax jurisdictions.

Industry indicators and leading practice across cost to process an invoice, invoices per FTE, touchless processing rates, exception levels, payment accuracy, expense management performance, and supplier digital connectivity. The benchmark output sits alongside the operational assessment in the final report.

Diagnostics builds the evidence-based case for change before any technology decision is made. Implementation and Integration Services deploy the SpendConsole platform once that decision has been taken. Advisory activates further commercial and working capital value once the platform is live. Each service covers a distinct stage of the payables transformation lifecycle.

Request a Payables Diagnostic

Understand how your payables environment is performing today and identify opportunities to improve automation, efficiency, and financial outcomes.